AI agent replies with itinerary, dates and price
It answers from the package details you add and moves serious enquiries to a person. Uses AI Assistant, WhatsApp Inbox.
For travel agents & tour operators
Answer package enquiries fast and collect the advance before the seats go.
A tour operator in Ahmedabad posts a Char Dham package. 200 enquiries arrive on WhatsApp in two days. The team can reply to 60, and the rest book with someone else.
Where it usually goes wrong
Enquiries arrive faster than the team can reply
Advances are chased on calls
Past travellers don't hear about the next trip
What we'd set up first
In this order. Each step is useful even if you stop there.
Enquiry pipeline from 'Asked' to 'Advance paid'
Send a UPI link for the advance. When it's paid the deal moves on its own and a GST invoice goes out. Uses CRM & Pipelines, Checkout & Billing.
Festival and holiday-season broadcasts
Use the festival calendar to send Diwali-break and summer-vacation packages to past travellers who opted in. Uses WhatsApp Inbox.
The apps behind it
AI Assistant
An assistant that answers customers on WhatsApp and your website chat using your prices and timings, books appointments and hands over to your team when it isn't sure.
- Books the slot, sends the payment link
- Replies in the customer's language
- Only says what you've told it
WhatsApp Inbox
Put your business number on Meta's official Cloud API. Your whole team replies from one inbox, and the AI covers nights.
- Meta's price, no markup
- One inbox, many people
- Broadcasts that don't get you banned
CRM & Pipelines
A list of every lead, a board of every deal, and a timeline that fills itself from forms, chats and payments.
- A timeline nobody has to type
- Boards that match how you sell
- A short list of who to call today
Checkout & Billing
Checkout on Razorpay, Cashfree or Stripe with UPI first, UPI AutoPay for monthly fees, coupons, order bumps and GST invoices on every order.
- UPI at the top of the page
- Small add-ons that add up
- Invoices your CA will accept
200 Char Dham enquiries in two days
The rush
- What comes in
- Enquiries arrive faster than the team can type
- What runs on its own
- AI sends itinerary, dates, price and what's included
- What you get
- Every enquiry answered, not just the first sixty
The booking
- What comes in
- A family of four is ready
- What runs on its own
- Payment link for the advance; deal moves on payment
- What you get
- Seats held, confirmation sent, no chasing
Next season
- What comes in
- Travelled with you last summer
- What runs on its own
- Diwali-break packages sent to opted-in travellers
- What you get
- Repeat bookings without ads
The travel kit
AI package answers
From the package details you add.
Enquiry pipeline
Asked, Quoted, Advance paid, Travelled.
Itinerary PDFs
Sent from the shared inbox.
Advances and balances
Advance and balance links on the traveller's record.
Festival calendar
Plan Diwali, summer and long-weekend campaigns.
Package pages
One page per trip with an enquiry form.
Getting a package ready
- 01
Write the package
Itinerary, dates, price, inclusions, exclusions.
- 02
Teach the AI
Paste the package so it can answer questions.
- 03
Build the page
A package page with an enquiry form and WhatsApp button.
- 04
Set the advance
Payment link amount and the balance due date.
Reply speed decides most bookingsTravellers ask several agents at once. The first useful reply usually gets the call.
Questions people ask
How do travel agents answer package enquiries fast enough to win the booking?
Let an AI reply to every WhatsApp enquiry with the itinerary, dates and price within a minute, move serious travellers to a person, and collect the advance before the seats go. Then message past travellers before the next holiday season. Marketiism does this from one inbox, starting at ₹999 a month.
- 1 minute First reply. Itinerary, dates and price.
- Advance Before seats go. Paid by link.
- Festivals Season planning. Diwali break, summer, long weekends.
- 1 pipeline Asked to Advance paid. Every enquiry tracked.
How can a travel agent reply to every enquiry quickly?
Add each package's itinerary, dates, price and inclusions to the AI Assistant, and it replies to WhatsApp enquiries within a minute, at any hour. Serious travellers, custom requests and group bookings are handed to a person. Your team spends its time on people ready to book.
Can I send itineraries as PDFs?
Yes. Send itinerary PDFs, hotel details and visa checklists from the shared inbox, and save common ones as quick replies. A package page with the same details and an enquiry button is often easier for travellers to share with family on WhatsApp before deciding. Families decide faster that way.
How do I collect advances?
Send a payment link for the advance through your own Razorpay or Cashfree account. When it's paid, the deal moves to 'Advance paid', the invoice goes out by email and your team sees it immediately. Send a second link for the balance before the travel date.
Can I remind travellers about the balance payment?
Yes. Set the balance due date on the booking, and an automation sends a WhatsApp reminder with the payment link a set number of days before. If they pay, reminders stop; if they don't, your team gets a task to call before the supplier deadline passes.
Can I message past travellers about new trips?
Yes, if they agreed to hear from you. Build a segment, such as travellers from last summer or pilgrims who booked Char Dham, and send an approved WhatsApp template about the next season. Past travellers trust you, which makes these your cheapest bookings. Stop requests are honoured automatically.
Does it handle group bookings?
Yes. Keep the group leader as the main contact, note travellers in custom fields or notes, and send separate payment links if each family pays their share. Group chats stay in the shared inbox, so anyone on your team can pick up the conversation if the main agent is away.
Can the AI quote custom itineraries?
No, and it shouldn't. The AI answers questions about packages you've described, such as dates, inclusions and prices. Custom itineraries depend on availability and supplier rates, so it collects the traveller's requirements and hands the chat to a person to quote properly. Travellers still get a fast first reply.
Can the whole team see every traveller's trip?
Yes. Each traveller has one record with their chats, the trip they asked about, dates, payments and notes, and everyone on the team sees the same history. Whoever picks up the next message knows what was promised, so travellers never repeat themselves or wait for the one person who handled them.
Can I accept international card payments?
Yes, through Stripe, for travellers paying from outside India or with international cards. Indian travellers can pay through Razorpay or Cashfree on the same checkout. Each payment lands on the traveller's record, whichever gateway they used. No separate system is needed. Settlement follows your gateway.
How do I plan festival and holiday campaigns?
Use the festival calendar to plan ahead for Diwali breaks, summer vacations, long weekends and Christmas. Prepare the package page and WhatsApp template a few weeks before, then send to past travellers who opted in. Early messages fill seats before competitors start advertising. Plan the year in January.
Can several agents share one WhatsApp number?
Yes. Your agency number connects to a shared inbox, and each agent replies from their own login. Chats can be assigned by destination or agent, internal notes stay private, and managers see every conversation. You can also keep the WhatsApp Business app on your phone with the same number.
How much does it cost for a travel agency?
Small agencies usually start on Starter at ₹999 a month before GST, with the inbox, pipeline, payments and up to 1,000 contacts. Agencies that want the AI to answer enquiries, or have more staff, choose Growth at ₹2,999. Every plan has a 14-day free trial.
Does it connect to airline or hotel booking systems?
No. Marketiism handles enquiries, follow-ups, payments and repeat travellers; keep your existing booking systems and supplier portals for tickets and reservations. Many agents note the PNR or booking reference on the deal so the whole team can find it. That keeps everyone on the same page.
Can I track which ads bring bookings?
Yes. Each enquiry's source is saved, and advances and balances are linked to the same contact. Revenue Analytics shows which campaigns brought paid bookings, which often differs from the campaigns that brought the most enquiries during a sale. Judge campaigns by advances paid, not by how many people asked.
Can your team run our marketing?
Yes. Our agency team can build package pages, run Google and Meta ads for each season and set up the AI replies and follow-ups as a paid service, reporting by bookings and advances. Or try the software yourself first with the free 14-day trial. Work is month to month.