Book a demoStart free

WhatsApp Inbox

Stop running your business from one phone at the front desk.

Put your business number on Meta's official Cloud API. Your whole team replies from one inbox, and the AI covers nights.

Try it free See it on a call

Instead of: WhatsApp Business on one phone, Interakt, Wati.

Marketiism inbox: the AI answers a website enquiry on WhatsApp and books a call
The real app, recorded in our own Marketiism Media workspace. Client names are sample data.

Shared inbox, broadcasts and bots.

Right now your WhatsApp lives on the receptionist's phone. When she's on leave, nobody replies. With a shared inbox, three people can answer from their laptops, and you can see who replied to whom.

What does WhatsApp Inbox cost?

WhatsApp Inbox comes with Marketiism plans from ₹999 a month, before 18% GST. Every plan starts with 14 days free and no card. Limits differ by plan.

Compare plans, limits and add-ons
  • Starter₹999 a monthOne business, one or two people answering customers.
  • Growth₹2,999 a monthA small team that sells every day.
  • Agency₹9,999 a monthAgencies running many clients.

What it does

Meta's price, no markup

You connect your own number to Meta's Cloud API. Meta bills you per conversation at their rate. We don't add paise on top.

One inbox, many people

Assign a chat to Rohit, leave a note for Meena, use saved replies for the questions you get 40 times a day. The customer's past orders and bookings sit next to the chat.

Broadcasts that don't get you banned

Approved templates only, opt-outs handled automatically, delivery and read counts for every send. Your number's quality rating stays visible.

Three chats, and who handles them

Here's how messages actually move through a clinic's inbox on a weekday.

  • Front desk

11:40am, a price question

What comes in
"Cleaning kitna hai? Saturday free hai?"
What runs on its own
Assigned to the front desk team, saved reply suggested
What you get
Meena answers in 20 seconds and books 4pm
  • AI Assistant

11:05pm, nobody's at the desk

What comes in
A new patient asks about root canal cost
What runs on its own
The AI answers from your price list and offers two slots
What you get
Booking made, reminder set for the evening before
  • Broadcast

Friday, a Diwali offer

What comes in
Patients who visited in the last six months
What runs on its own
An approved template goes out; STOP replies are removed
What you get
Delivered and read counts on one screen

Built for a team, not a single phone

  • Assign and hand over

    Give a chat to Rohit, pass it to sales, see who replied and when. No more "who answered this lady?"

  • Notes the customer never sees

    Leave Meena a note inside the chat: call her back after 2, she wants the morning slot.

  • Saved replies

    The forty questions you get every day, answered in two taps, in your words.

  • Festival calendar

    Diwali, Navratri, Eid, long weekends. Plan the broadcast before the rush, not on the day.

  • Quality rating on show

    WhatsApp rates your number on blocks and reports. You see it. You can slow down before it hurts.

  • Voice notes and documents

    Customers send voice notes, photos and PDFs. You send brochures and estimates back.

What you pay, and to whom

Meta charges per template message, by category. Check Meta's current India rate card before a big send.

What you pay, and to whom
FeatureMarketiism planMeta message charges
Who bills youMarketiism, in rupees with a GST invoiceMeta, directly
How it's priced₹999, ₹2,999 or ₹9,999 a month before GSTPer template message, by category
Replies inside 24 hours of the customer's messageIncludedFree
Marketing templates (offers)IncludedHighest Meta rate
Utility templates (confirmations, reminders)IncludedLower Meta rate
Markup added by usNoneNone

Live in an afternoon

  • 01

    Connect your number

    Click Connect with Facebook and approve access in Meta's own window. The WhatsApp Business app on your phone keeps working. Stuck? We get on a call and do it with you.

  • 02

    Bring your contacts

    Import a CSV of customers, with a tag so you can find them again.

  • 03

    Write three templates

    A booking confirmation, a reminder and one offer. Meta usually approves them within the day.

  • 04

    Invite the team

    Add the people who reply, and decide who gets which chats.

One rule keeps your number healthyOnly message people who agreed to hear from you, and make the first line worth reading. The WhatsApp App vs API guide explains opt-in properly.Read the guide

Set-ups other businesses start with

Clinics

Booking confirmations, reminders the evening before, recall messages at six months.

Read more

Real estate

Brochure and two site-visit slots sent within a minute of a portal lead.

Read more

Coaching institutes

Admission-season enquiries shared across three counsellors on one number.

Read more

Works well with

Sell

CRM & Pipelines

A list of every lead, a board of every deal, and a timeline that fills itself from forms, chats and payments.

  • A timeline nobody has to type
  • Boards that match how you sell
  • A short list of who to call today
AI & Automation

Automations

Wait, branch, send a message, add a tag, create a task. Workflows that run across every app here.

  • One canvas, readable by anyone
  • Start from a recipe
  • A log of every run
AI & Automation

AI Assistant

An assistant that answers customers on WhatsApp and your website chat using your prices and timings, books appointments and hands over to your team when it isn't sure.

  • Books the slot, sends the payment link
  • Replies in the customer's language
  • Only says what you've told it

Questions people ask

What is WhatsApp Inbox?

It's your business WhatsApp number, moved onto Meta's official Cloud API, with one inbox your whole team can reply from. You get broadcasts to people who opted in, reminders that send themselves and an AI that covers the night shift. Meta bills its message charges to you directly. We add nothing.

  • ₹999/mo Included from Starter. Before 18% GST. 14 days free, no card.
  • ₹0 Our markup on Meta charges. Meta bills you at its own India rates.
  • 2 / 10 / ∞ People who can reply. Starter, Growth and Agency plans.
  • India Where your data sits. Daily backups, tokens encrypted.
What is the WhatsApp Business API?
The WhatsApp Business API, now called the WhatsApp Business Platform, is Meta's official way for businesses to use WhatsApp through software. It lets several people reply from one number, send approved templates, and automate replies and reminders. Marketiism connects your number to it through Meta's Cloud API.
Can I keep using the WhatsApp Business app on my phone?
Yes, and you can keep the WhatsApp Business app on your phone as well. With coexistence, a number that already runs on the app connects to the shared inbox, chat history and contacts sync in, and when you reply from the phone, the AI pauses on that chat so you never talk over each other.
Do you charge extra on WhatsApp messages?
No. Meta bills WhatsApp message charges to you directly at its published rates, and Marketiism adds nothing on top of them. You pay us only for the software plan, which starts at ₹999 a month before GST and already includes the shared inbox, broadcasts and reminders.
How does Meta charge for WhatsApp messages in India?
Meta charges per template message, by category. Marketing messages such as offers cost the most, utility messages such as order or booking updates cost less, and replies within 24 hours of a customer's own message are free. Rates change, so check Meta's current India rate card before a big broadcast.
How many people can reply from one number?
As many as your plan allows. Starter includes two team members, Growth includes ten and Agency has no limit. Everyone logs in with their own account, chats can be assigned to a person or team, and you can see who replied to which customer and when.
Can I send bulk WhatsApp messages?
Yes, as broadcasts of Meta-approved templates to contacts who opted in. You choose a segment, such as customers who visited in the last six months, schedule the send and see delivered and read counts. Sending to people who never agreed to hear from you is not allowed.
How long does template approval take?
Meta usually approves or rejects a template within a few minutes to a day. Clear, useful templates with your business name and no misleading claims are approved fastest. Marketiism syncs the approval status, so you can see which templates are ready before you schedule a broadcast.
What is the 24-hour window?
The 24-hour window starts each time a customer messages you. Inside it you can reply freely with normal messages, and Meta doesn't charge for those service replies. Outside it, you can only start a conversation with an approved template, which Meta charges for according to its category.
Will my number get banned?
Numbers get restricted when many people block or report them, not because of the software you use. Message only people who opted in, keep broadcasts relevant and honour stop requests. Marketiism shows your quality rating, sends approved templates only and removes anyone who replies STOP.
Can the AI reply on WhatsApp at night?
Yes, on the Growth and Agency plans. The AI Assistant answers from the prices, timings and FAQs you give it, books appointments and hands over to your team when it isn't sure. It replies in the customer's language, including Hindi, Hinglish and Marathi, and understands voice notes.
Can customers send voice notes, photos and documents?
Yes. Voice notes, photos, PDFs and other documents arrive in the shared inbox like any other message, and your team can send documents back, such as a brochure, a price list or an estimate. The AI Assistant can also understand voice notes and reply to them in text.
Do I need a Facebook account to connect WhatsApp?
You need a Meta business account, which you can create with a Facebook login during setup. Marketiism uses Meta's Connect with Facebook flow, so you approve access in Meta's own window. If you get stuck, we get on a call and finish the setup with you.
Is my WhatsApp data stored in India?
Yes. The Marketiism app runs on servers in India with daily backups. WhatsApp access tokens are encrypted, and each business's chats are kept in its own workspace, separate from every other. Messages themselves travel through Meta's WhatsApp infrastructure, as they do for every Business Platform provider.
Can WhatsApp chats show up next to orders and bookings?
Yes. Every chat is attached to a contact in the CRM, so the person replying sees that customer's bookings, payments, invoices and course progress beside the conversation. A payment taken through checkout shows up on the same contact as the chat that led to it.
How is this different from WATI or Interakt?
WATI and Interakt focus on WhatsApp. Marketiism has a WhatsApp inbox too, plus a CRM, bookings, automatic follow-ups, landing pages, courses and payments on the same contact list, from ₹999 a month. Our comparison pages list their published prices and what we could confirm. Try both and compare.

Try WhatsApp Inbox on your own business.

14 days free, no card. If you get stuck setting up WhatsApp, we'll get on a call and do it with you.

Start free Talk to us first