Collect opt-ins at the counter with a QR code
The customer scans, leaves their name and number, and lands in your CRM with a tag. Uses Funnels & Sites, CRM & Pipelines.
For retail stores
Turn walk-in customers into a WhatsApp list you can message at festival time.
A saree store in Surat has a busy Diwali and wedding season and a quiet monsoon. Customers would come back for a new collection, but the store only has their numbers on old bills.
Where it usually goes wrong
Customer numbers stay on paper bills
Festival offers reach only walk-ins
Stock questions take up the phone line
What we'd set up first
In this order. Each step is useful even if you stop there.
New collection and festival broadcasts
Use the festival calendar to plan Diwali, Eid and wedding-season messages to people who opted in. Uses WhatsApp Inbox.
Pay-later links on UPI for phone orders
Send a payment link with a GST invoice for orders taken on WhatsApp. Uses Checkout & Billing.
An online store for customers who can't come in
Put the new collection online with sizes and stock per shop. Out-of-town customers order with UPI or cash on delivery, and you ship with Shiprocket. Uses Online Store.
The apps behind it
Funnels & Sites
Build a landing page, a small website or a full webinar funnel. Type what you want or drag blocks around.
- Start from a sentence, then edit by hand
- The whole funnel in one place
- Light pages for 4G phones
CRM & Pipelines
A list of every lead, a board of every deal, and a timeline that fills itself from forms, chats and payments.
- A timeline nobody has to type
- Boards that match how you sell
- A short list of who to call today
WhatsApp Inbox
Put your business number on Meta's official Cloud API. Your whole team replies from one inbox, and the AI covers nights.
- Meta's price, no markup
- One inbox, many people
- Broadcasts that don't get you banned
Checkout & Billing
Checkout on Razorpay, Cashfree or Stripe with UPI first, UPI AutoPay for monthly fees, coupons, order bumps and GST invoices on every order.
- UPI at the top of the page
- Small add-ons that add up
- Invoices your CA will accept
Online Store
Put your products online with sizes and colours, take UPI, cards or cash on delivery, ship with Shiprocket, and handle returns with a credit note.
- Sizes, colours and personalisation
- Stock across your godowns
- Cash on delivery you can control
- Shipping rates and Shiprocket
- Returns, refunds and credit notes
- Points, store credit and refer-and-earn
Busy in Diwali, quiet in monsoon
At the counter
- What comes in
- Customer scans the QR while paying
- What runs on its own
- Name, number and a tag saved in the CRM
- What you get
- A list you can actually message
New collection
- What comes in
- Wedding-season stock arrives
- What runs on its own
- Photos and an offer to opted-in customers
- What you get
- Walk-ins in the quiet weeks
Out of town
- What comes in
- A past customer in Pune wants the same saree
- What runs on its own
- Ordered online, paid or COD
- What you get
- Shipped with Shiprocket, update on WhatsApp
The retail kit
Counter QR code
Customers join your list with consent.
Billing and POS
Fast bills and an offline POS counter.
Price levels
Retail, dealer and wholesale prices.
Festival broadcasts
Diwali, Eid, weddings and sales.
Online store
Stock per shop, COD and Shiprocket.
Stock questions
"Is it in blue?" answered on WhatsApp.
Before the next festival
- 01
Print the QR
On the counter, the bill and the shopping bag.
- 02
Tag by interest
Sarees, kurtas, kidswear; whatever you sell.
- 03
Plan two broadcasts
One for the festival, one for the quiet month.
- 04
Open the online store
Your best sellers first, with stock per shop.
Questions people ask
How can a retail store turn walk-in customers into repeat buyers?
Collect opted-in WhatsApp numbers at the counter with a QR code, message customers about new collections and festival offers, and let out-of-town customers order online with cash on delivery or online payment. Marketiism runs the list, broadcasts, billing and online store from ₹999 a month.
- QR Opt-in at the counter. Name and number in seconds.
- Festivals Planned broadcasts. Diwali, Eid, weddings.
- Online Out-of-town orders. COD or paid online.
- Offline POS Billing. Keeps going without internet.
How can a shop collect customers' WhatsApp numbers?
Put a QR code on the counter, the bill and the shopping bag. Customers scan it, leave their name and number and agree to receive updates, and they land in your contact list with a tag. It takes seconds at the counter and gives you a list you're allowed to message.
What should a retail store send on WhatsApp?
New collection photos, festival offers, wedding-season reminders and the occasional clearance sale. Keep it to a few messages a month at most, each with something worth seeing. Customers who opted in welcome useful updates, but daily blasts get numbers blocked quickly. Quality beats frequency. Every send shows read counts.
Can I bill customers at the counter?
Yes. The billing area includes fast invoice entry with item search, a searchable customer picker and live totals, plus an offline-capable POS counter that keeps billing when the internet drops. Bills can be shared on WhatsApp with a pay button. Bills sync safely. Staff learn it quickly.
Can I keep different prices for dealers and retail?
Yes. Customer price levels let you set retail, dealer and wholesale prices, and the right price appears automatically on invoices and at the POS for each customer. That stops staff guessing which rate applies and protects your margins on retail sales. Price levels work online too.
Can customers order from another city?
Yes. Put your best sellers in the online store with sizes, colours and stock per shop. Customers pay online or choose cash on delivery with WhatsApp confirmation, and you ship through your own Shiprocket account. Past walk-in customers who moved away become online buyers. Orders sync with stock.
How do I plan festival offers?
Use the festival calendar to see Diwali, Eid, Navratri, Pongal and wedding seasons ahead. Prepare one broadcast per festival with photos and a clear offer, schedule it a week or two before, and send it only to opted-in customers. Early messages beat last-minute ones. Opt-outs are honoured.
Can the AI answer stock questions?
Yes, on the Growth plan, for general questions such as timings, location, sizes you usually stock and price ranges, from the details you give it. Specific availability, such as 'is this saree in blue?', is best passed to staff who can check the shelf and send a photo.
Can I send offers only to customers who opted in?
Yes. Customers who scan your counter QR or message you on WhatsApp join your list with their consent, and broadcasts go only to people who opted in. Tag customers by interest or shop, so festival offers reach the people likely to care instead of everyone on the list.
Can several shops share one system?
Yes. Keep stock per shop or godown, and bill from each counter. Customers form one list across all your shops, tagged by where they bought, so a Pune customer can get Pune offers. Owners see sales from every location in one place. Staff can be limited to their own shop's counter.
How much does it cost for a retail store?
Most single stores start on Starter at ₹999 a month before GST, with billing, broadcasts, up to 1,000 customers and 100 online products. Larger stores choose Growth at ₹2,999 for 5,000 products, more staff and the AI. Every plan has a 14-day free trial. No card needed.
Can I import my existing customer list?
Yes, if those customers agreed to hear from you. Import names and numbers from your billing software or a spreadsheet as a CSV. For old numbers from paper bills without consent, send a one-time opt-in request through the counter QR instead of a broadcast. It's safer.
Can I send photos of new stock?
Yes, in one-to-one chats. Staff can send several photos from the shared inbox when a customer asks about colours or designs, and the whole conversation stays on that customer's record. For broadcasts, link to a collection page on your online store, where the photos load properly on phones.
Can staff use the POS in Hindi or Marathi?
Yes. The POS counter and billing screens can be switched to Hindi or Marathi for each device, so counter staff work in the language they read most comfortably. Bills themselves can still be printed in English for customers and your CA. Each device remembers its own language choice.
Does billing work without internet?
Yes. The offline POS counter keeps billing when the connection drops and syncs bills when it returns, without duplicating them, and dates each bill when it was rung up. That keeps the counter moving during festival rushes when mobile networks struggle. Nothing is lost. Totals match afterwards.
Can your team set it up for my store?
Yes. Our team can set up billing, the counter QR, festival broadcasts and the online store as a paid service, and run local ads before your busy seasons. Or start yourself with the free trial; most stores print the QR and start collecting numbers on day one.