Booking page with time slots and a WhatsApp confirmation
The customer picks Saturday 10am, adds the address, and gets a confirmation and a reminder. Uses WhatsApp Inbox, Automations.
For home services
Book plumbers, electricians and cleaners into slots, and stop losing jobs to missed calls.
A home cleaning business in Gurugram takes bookings on calls while the owner is on site. Missed calls become missed jobs, and the team learns the address on the morning of the visit.
Where it usually goes wrong
Calls are missed while you're on a job
Addresses and timings live in chat history
Happy customers aren't asked for a Google review
What we'd set up first
In this order. Each step is useful even if you stop there.
Every job tracked in a pipeline
Stages from 'Booked' to 'Done' to 'Paid'. Anyone in the team can see what's pending. Uses CRM & Pipelines.
Payment on UPI and a review request after the job
Once paid, a workflow sends a thank-you with your Google review link. Uses Checkout & Billing, Automations.
The apps behind it
WhatsApp Inbox
Put your business number on Meta's official Cloud API. Your whole team replies from one inbox, and the AI covers nights.
- Meta's price, no markup
- One inbox, many people
- Broadcasts that don't get you banned
Automations
Wait, branch, send a message, add a tag, create a task. Workflows that run across every app here.
- One canvas, readable by anyone
- Start from a recipe
- A log of every run
CRM & Pipelines
A list of every lead, a board of every deal, and a timeline that fills itself from forms, chats and payments.
- A timeline nobody has to type
- Boards that match how you sell
- A short list of who to call today
Checkout & Billing
Checkout on Razorpay, Cashfree or Stripe with UPI first, UPI AutoPay for monthly fees, coupons, order bumps and GST invoices on every order.
- UPI at the top of the page
- Small add-ons that add up
- Invoices your CA will accept
One Saturday job
Booking
- What comes in
- Customer picks Saturday 10am online
- What runs on its own
- Address, service and slot saved; WhatsApp confirmation
- What you get
- Booked while the owner was on another job
The visit
- What comes in
- Job assigned to Ravi's team
- What runs on its own
- Reminder to the customer the evening before
- What you get
- Someone's home when the team arrives
After
- What comes in
- Job done
- What runs on its own
- Payment link, then a thank-you with the review link
- What you get
- Paid the same day, one more Google review
The home services kit
Slot booking
Services, durations and team availability.
Address at booking
Saved on the customer for next time.
Job pipeline
Booked, Assigned, Done, Paid.
Quotes
Sent on WhatsApp, followed up automatically.
Paid on completion
With an invoice the customer keeps.
Repeat reminders
Deep cleaning every six months, AC service before summer.
Ready before Monday
- 01
List your services
With durations and starting prices.
- 02
Share the booking link
Google profile, WhatsApp replies, Instagram.
- 03
Switch on reminders
Evening-before reminders from a recipe.
- 04
Add the review request
Sent after payment.
Questions people ask
How do home service businesses stop losing jobs to missed calls?
Give customers a booking link with time slots so they can book while you're on site, confirm every booking on WhatsApp with the address and time, track each job from Booked to Paid, and ask for a Google review after payment. Marketiism does this for plumbers, electricians and cleaners from ₹999 a month.
- Slots Booked without a call. While you're on a job.
- Address Captured at booking. Not lost in chat history.
- Booked → Paid Every job tracked. Visible to the whole team.
- After payment Review request. With your Google link.
How can I take bookings while I'm on a job?
Share a booking link with your services and time slots on your Google profile, WhatsApp replies and Instagram. Customers pick a slot and enter their address without calling, and get a WhatsApp confirmation. You check the day's bookings between jobs instead of returning missed calls.
Can customers enter their address when booking?
Yes. The booking form collects the address, landmark and any notes, such as the type of AC or the number of rooms. Everything is saved on the customer's record, so the team has it on the day and you don't have to ask again for the next job.
How do I track jobs across my team?
Each job sits in a pipeline with stages such as Booked, Assigned, Done and Paid. Anyone in the team can see what's pending, who's assigned and which jobs haven't been paid yet. Assign jobs to team members so each person sees their own list for the day.
Can customers pay right after the job?
Yes. Send a payment link when the job is done, through your own Razorpay or Cashfree account. The payment shows on the job and the customer gets an invoice by email. Same-day payment means less chasing and fewer disputes a week later. Cash payments can be recorded too.
How do I get more Google reviews?
Once a job is paid, an automation sends a short thank-you with your Google review link. Happy customers usually leave a review when asked at the right moment. Reviews that mention the service and your area help people nearby choose you when they search for help.
Can I send quotes and follow them up?
Yes. Send a quote from the shared inbox as a message or PDF and move the job to 'Quoted'. If there's no reply in two days, an automation sends a polite follow-up. Most quotes go quiet because people get busy, not because they chose someone else.
Can I remind customers about repeat services?
Yes. Save the job date on the customer, and an automation can remind them when the next service makes sense: deep cleaning every six months, AC servicing before summer, water tank cleaning before the monsoon. It's the cheapest work you'll win all year. Opt-outs are honoured.
Does it work for plumbers and electricians?
Yes. Plumbers, electricians, carpenters, cleaners, AC technicians and appliance repairers all work the same way: services and slots, a booking link, reminders, a job pipeline and payment by link. Emergency jobs can still come by phone or WhatsApp and be added in seconds. Each trade sets its own services.
Can several team members share one WhatsApp number?
Yes. Your business number connects to a shared inbox, and the office and team leads reply from their own logins. Chats can be assigned per job, and internal notes stay private. You can also keep the WhatsApp Business app on your phone with the same number.
Can the AI answer enquiries at night?
Yes, on the Growth plan. It answers questions about services, starting prices, areas served and timings, and books slots from your availability. Questions that need an inspection, such as a leak's cause, go to your team with a note for the morning. Every reply stays visible.
How much does it cost for a home services business?
Most small firms start on Starter at ₹999 a month before GST, with bookings, reminders, the job pipeline and up to 1,000 customers. Firms with several office staff or wanting the AI choose Growth at ₹2,999. Every plan has a 14-day free trial. No card needed.
Can I share before-and-after photos?
Yes. Send photos from the shared inbox to customers, and use them on your website or social media with permission. Before-and-after photos often do more to win the next job than any brochure, especially for cleaning, painting and interior work. Always ask the customer before posting photos of their home online.
Can I import my existing customers?
Yes. Export names, numbers, addresses and last job dates from Excel or your phone contacts as a CSV and import them. Repeat-service reminders can then start for customers who are already due, which brings in work during your first few weeks. Duplicates are matched by phone.
Can I see which job each team member is on?
Yes. Each booking sits in a slot with the job details, the customer's address and notes, and you can give it to a team member's calendar. The office sees the whole day in one place, and the customer gets a reminder before the visit, so fewer jobs are missed, delayed or double-booked.
Can your team help us set it up?
Yes. Our team can set up booking, reminders and review requests, and run local search and Google profile work as a paid service. Or set it up yourself during the free trial; most home service businesses take bookings by link within a day. Work is month to month.