Abandoned-cart message on WhatsApp after 30 minutes
Uses WhatsApp Inbox, Automations
For e-commerce & d2c
Win back abandoned carts on WhatsApp, where people actually read.
Abandoned cart emails mostly go unopened. A WhatsApp message with the product photo and the cart link tends to get read within the hour.
Where it usually goes wrong
Most carts are abandoned at the payment step
Ad costs go up every festival season
Customers buy once and don't come back
What we'd set up first
In this order. Each step is useful even if you stop there.
Server-side purchase events for Meta and Google
Uses Revenue Analytics
Post-purchase add-ons and reorder reminders
Uses Checkout & Billing
Your own store with COD, Shiprocket and returns
Uses Online Store
The apps behind it
WhatsApp Inbox
Put your business number on Meta's official Cloud API. Your whole team replies from one inbox, and the AI covers nights.
- Meta's price, no markup
- One inbox, many people
- Broadcasts that don't get you banned
Automations
Wait, branch, send a message, add a tag, create a task. Workflows that run across every app here.
- One canvas, readable by anyone
- Start from a recipe
- A log of every run
Revenue Analytics
Follow a rupee from the ad click to the lead, the sale and the renewal, per contact.
- From click to payment
- Server-side conversions
- Reports that answer one question each
Checkout & Billing
Checkout on Razorpay, Cashfree or Stripe with UPI first, UPI AutoPay for monthly fees, coupons, order bumps and GST invoices on every order.
- UPI at the top of the page
- Small add-ons that add up
- Invoices your CA will accept
Online Store
Put your products online with sizes and colours, take UPI, cards or cash on delivery, ship with Shiprocket, and handle returns with a credit note.
- Sizes, colours and personalisation
- Stock across your godowns
- Cash on delivery you can control
- Shipping rates and Shiprocket
- Returns, refunds and credit notes
- Points, store credit and refer-and-earn